Terms and Conditions

Effective date: 13.04.2025
Website: www.junglelens.com
Business Owner: Basil Minder & Julia A. Pinna
Contact Email: contactjunglelens@gmail.com

Please read these Terms and Conditions ("Terms", "Agreement") carefully before using the JungleLens website and online shop operated by JungleLens Productions ("we", "our", or "us").

By accessing or using our website, purchasing a product, or engaging with any of our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our site.

1. Scope of Application

These Terms and Conditions govern:

  • The use of the website www.junglelens.com

  • All purchases made through our online shop

  • The relationship between the user ("you", "customer") and JungleLens Productions

  • Jurisdictional compliance with Swiss, Brazilian, and Belgian law

2. Products and Services

Our shop offers:

  • Print-on-demand physical products (e.g., T-shirts, posters, photo prints)

  • Digital media (where applicable)

  • Limited edition items and artistic works

We use third-party fulfillment providers (e.g., Printful) to produce and ship physical goods. All items are made to order.

3. Ordering Process

Orders are placed directly via our website. Once an order is submitted:

  • You will receive an automated confirmation email

  • Fulfillment begins immediately after payment is processed

  • Cancellation may not be possible once production has started

We reserve the right to refuse or cancel any order for reasons including, but not limited to: product unavailability, pricing errors, suspected fraud, or legal restrictions in your country.

4. Prices and Payment

All prices are listed in CHF and include applicable VAT, unless stated otherwise. Shipping costs are calculated at checkout.

We accept secure online payments through third-party processors (e.g., Stripe or PayPal). You agree to provide accurate and complete billing information.

Customers outside Switzerland may be responsible for import duties or local taxes. These charges are not included in the product price or shipping fees.

5. Shipping and Delivery

Products are shipped by Printful or our selected fulfillment partners. Estimated delivery times vary by destination. Delays may occur due to:

  • Customs processing

  • Natural events or force majeure

  • Postal or courier disruptions

Delivery dates are estimates and not guaranteed. You will receive tracking information once your order is shipped.

6. Returns and Refunds

Because our products are made-to-order:

  • We do not accept returns or exchanges for incorrect sizes or buyer’s remorse.

  • If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at junglelensfashion@gmail.com with a photo and description. We will work with our supplier to resolve the issue, including replacement or refund if eligible.

Custom or personalized orders are non-refundable unless faulty.

7. Intellectual Property

All content on this website – including but not limited to images, videos, logos, designs, and text – is the intellectual property of JungleLens Productions or our content creators and collaborators.

You may not copy, reproduce, modify, publish, or use our content without prior written permission.

Purchasing a product does not transfer copyright or usage rights of our content.

8. Limitation of Liability

To the extent permitted by law:

  • We are not liable for direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website or our products.

  • We do not warrant that the site will be error-free, secure, or uninterrupted.

  • Use of our site and services is at your own risk.

9. External Links

Our website may contain links to third-party websites or services. We do not control or assume responsibility for their content, policies, or practices. Visiting such links is at your own discretion.

10. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we handle data collection, storage, and usage. By using our website, you consent to this policy.

11. Applicable Law and Jurisdiction

These Terms shall be governed by the laws of Switzerland.
For users in the EU (e.g., Belgium), applicable EU consumer protection laws also apply.
For users in Brazil, relevant consumer rights under Brazilian law (LGPD and Código de Defesa do Consumidor) are respected.

Place of jurisdiction: Switzerland, Bern

12. Changes to These Terms

We reserve the right to update or change these Terms at any time. Updates will be posted on this page with the date of revision. Your continued use of the site implies acceptance of any changes.

13. Contact Us

If you have any questions about these Terms, please contact us:

JungleLens Productions

Email: contactjunglelens@gmail.com